Our Policies

Terms & Conditions, Refund Policy, Pricing & Promotion Policy.

Terms & Conditions

GENERAL TERMS AND CONDITIONS, A SERVICE BY Online Business HUB.

These general terms and conditions regulate the services, rights and duties between you, the customer (hereafter: You or Customer)

1.) Service Provided

We facilitate a service, which allows individuals to sell and/or buy services from other customers, using the website.

Everyone can create a free profile and post as many jobs as they like. Sellers may post the same job only once. Duplicated or very similar jobs will be deleted. Jobs can be priced from $1 to $500 USD.

Only registered users can buy and sell, registration is free of charge. There is only one account allowed per person. Each user must have a unique Paypal account. Using the same Paypal account for more than one user is not accepted. Registering multiple accounts will get the account permanently banned.

2.) Services

Buyers are granted all rights for the delivered work, unless otherwise specified by the seller in the job description.

Jobs must not contain: Adult material or X-rated services, pirated software, competing services and any other illegal service or product. We reserve the right to decline and delete any job that does not comply with our rules.

3.) Buyer Protection

We will put our time and effort into making sure all jobs meet our Guidelines. Incomplete orders will be cancelled and credited to the Buyer's account balance.

4.) Terms of Payment

All jobs must be paid through PayPal, or Balance at the time of ordering. We hold the payment and pay it to the Seller after the Buyer has accepted the job. We collect a 9% service fee on all transactions.

Users are not permitted to offer or accept payments using any method other than through the system. jobs should be ordered using the “Order Now” button.

5.) Order Procedure

After payment has cleared, the Seller will be notified about the job and start working. Buyer will be notified of order status changes by email. After Buyer accepts the job, the payment will be credited to the Seller’s account. Users are not permitted to offer or accept to communicate with other users outside of the messaging system. Doing so will get the account blocked permanently.

6.) Late Delivery

If an order delivery is past due, Seller will receive a daily reminder for seven days. If the Seller fails to complete the order within this seven day grace period, the order will be automatically cancelled and the money refunded to the Buyer's account balance. Late delivery has a negative effect on a Seller’s rating and is only tolerated once. Repeat offenders will have their accounts suspended.

7.) Mutual Order Cancellation

Both, Buyer and Seller may at any time mutually cancel the order without a negative effect on the seller’s rating. Money from cancellations will be refunded to the Buyer's account balance only.

8.) Delivering Orders

We shall not be held reliable for the quality of jobs delivered. Buyers must choose carefully who they order from and should always check ratings and comments from other users. All disputes are to be solved between the Buyer and the Seller directly: if a Buyer is unhappy with an order, he/she should reject the delivered work and insist on the Service delivery as described in the service description. Buyer should also leave a negative rating. Buyer Protection will cancel late orders automatically and refund the purchase to the Buyer's account balance.

9.) Disputes

We encourage our buyers and sellers to resolve issues between themselves. If for any reason this process fails, you can contact us If necessary, refunds will be deposited into the Buyer's account balance. PayPal refund requests are not accepted.

We reserve the right to cancel and refund any order at any time without a reason.

10.) Withdrawing Funds

Funds can be withdrawn to a Paypal account or to the Seller's account balance after a job was marked as complete. Please make sure your Paypal account is eligible to receive payments before withdrawing funds from your account. To be eligible for withdrawal, you must have a minimum balance of $5.00; order must be completed 14 days before revenue earned can be available for withdrawal. Please allow up to 3 business days for payout requests to be processed.

11.) Liability:

It is an ecommerce platform and micro job service provider and is not directly involved in the jobs and especially in the quality of the gig provided.

12.) Limitations of liability:

Under no circumstance shall the site be liable for damages exceeding the purchase price of the job. Account credits only, no Paypal refunds.

13.) Payment Disputes

You agree to never file a payment dispute with Paypal. Contact our support team to help you solve payment issues. Customers who file Paypal disputes will have their accounts closed and be permanently banned in the future, and these Terms of Service will be sent to Paypal that you accept before starting using https://www.onlinebusiness-hub.com.

14.) Unsolicited Emailing

With the exception of certain verified opt-in mailings, we prohibit any form of unsolicited bulk emailing (commonly referred to as “spamming”) by any user, either related or unrelated to the site. User’s participation in verified opt-in mailings shall only be permitted upon prior written consent. For the purpose of this Agreement, spamming also includes any similar, abusive behavior including, but not limited to automatically sending scripted text (and website URL) disguised as “chat” into any third party chat room, bulletin board or website. Any report of spamming will be investigated immediately, and we may, in its sole discretion, suspend the account of the User in question pending the review or investigation of the reported spamming. We will terminate any user found, in its sole discretion, to have engaged in this prohibited behavior, and the termination provisions above will apply. We reserve the right to take any other action it deems necessary in this regard, and further reserves the right to change these standards from time to time, to be effective upon notice to User.

15.) Notifications

All notifications have to be made in writing and can be transmitted via email.

16.) Acceptance

Customers fully accept these terms & conditions upon use of the website. We may make changes to its Terms of Services. You understand and agree that we will treat your use as acceptance of the updated Terms of Service.

17.) Severability clause:

Should one of the contract clauses become invalid, the validity of the remaining provisions as a whole shall not be affected. Instead of the invalid clause, what comes closest to the economical purpose of the clause is then agreed. 


Refund Policy


Online Business HUB does not refund payments made for cancelled orders back to your payment provider automatically (Paypal, Bank...). Funds from order cancellations are refunded to the buyer’s balance as credit and are available for future purchases on onlinebusiness-hub.com.

 

Handling Orders

1- When a buyer orders a Service or Proposal, the seller is notified by email as well as notifications on the site while logged into the account.

2- Sellers are required to meet the delivery time they specified when creating their Services or Proposals. Failing to do so will allow the buyer to cancel the order when an order is marked as late and may harm the seller’s rating.

3- Sellers must send completed files and/or proof of work using the Deliver Completed Work button (located on the Order page) to mark the order as Delivered.

4- Users are responsible for scanning all transferred files for viruses and malware. Online Business HUB will not be held responsible for any damages which might occur due to site usage, use of content or files transferred.

5- A Seller may cancel an order without the buyer’s consent at any given moment (Force Cancellation). However, this will have a negative effect on the seller’s rating.

6- Buyers may use the “Request Modifications” feature located on the Order page while an order is marked as Delivered if the delivered materials do not match the seller’s description on their Service or Proposal page or the requirements sent to the seller at the beginning of the order process.

Disputes and Cancellations

1- Order cancellations (when eligible) can be performed by Customer Support (Service or Proposal order page) and only up to a period of 5 days from order completion date. We will not cancel orders after that time.

2- Filing a transaction dispute or reversing a payment through your payment provider (Paypal) or your bank is a violation to these Terms of Service. Doing so may get your account temporarily disabled to investigate possible security violations. Note: once you have filed a dispute with your payment provider, the funds will be ineligible for a refund due to our obligations towards the payment provider.

3- In the event of a dispute, you are encouraged to use the Site’s dispute resolution tools in your Service or Proposal order page to attempt to resolve the matter by working it out with the seller or if not possible contact customer support for a resolution.

4- Eligibility to cancel an order will be assessed by our Customer Support team based on a number of factors, including violations to our Terms of Service, general misconduct, and improper usage of the onlinebusiness-hub.com delivery system.


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